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Frequently asked
questions
Need something? We're here to help. Search our FAQs for answers to anything you might be wondering.
We are a London-based clinic network at present - take a look at our clinic locations here.
| We are open 7 days a week, every day of the year except Christmas Day and New Year's Day. View opening hours for each of our clinics here. |
| Yes, you can redeem your pre paid treatments at any EverySkin clinic. See all of our clinic locations here. |
| Yes! You can spread your payments for any 6+ laser hair removal courses and 3+ skin treatment courses worth over £200 across 3 months, so that you don't miss out on our best offers or promotions. We charge a one-off £3.99 processing fee to set up a split payment schedule. Call one of our clinics or visit us today to find out more and set up your instalments. |
| Unfortunately, EverySkin does not offer refunds. This is included in our new customer T&Cs and is one of the reasons why we are able to offer treatments at such affordable prices. However, if you have moved away or cannot come in for your treatment, you can transfer your pre paid treatment credit to a friend or family member. E-mail hello@everyskinclinics.co.uk or speak to your therapist when you next visit a clinic. |
| Yes, if this is your first time visiting EverySkin, you will need to book in for a consultation so we can assess your skin / hair type and recommend the best treatment approach for you. For laser hair removal, we will also perform a patch test at least 24 hours before proceeding to treatment.
You can book in both your consultation and your treatment here. |
| If it's your first time with us, we will do a patch test before we start your treatment, to ensure we have the right settings for your skin tone and hair type. A patch test will be performed, and we will wait 24 hours to ensure no skin reaction has been experienced before proceeding to treatment. |
| With parental or guardian consent we can treat people under 18 (from 14 years) with laser hair and skin treatments (excluding cosmetic inject). Your parent or guardian will just need to come into the first consultation and sign the consent form. |
| We would love to hear your feedback. Please send your thoughts to hello@everyskinclinics.co.uk We look forward to hearing from you! |
| We'd love to hear from you - please get in touch by emailing hello@everyskinclinics.co.uk |
| Great! We are always looking for talented and passionate new team members. We do require our therapists to have at minimum NVQ Level 3 (or international equivalent) and prefer some laser experience. If you would like to find out more, please contact us at: careers@everyskinclinics.co.uk |
Still curious about something?
Ask us anything at hello@everyskinclinics.co.uk